Weekly status report
Pulls progress, blockers and numbers from each team's tools into one weekly update.
Jira
Google Sheets
Slack
Operations agent library
Agents for every part of operations.
Each of these is a sub-agent of your Ops agent: built from the work your people already do, approved by its owner, and run under the vault's controls. Browse by workflow, or search for the job you have in mind.
- Parent agent
- Ops agent
- Example sub-agents
- 41
- Workflows
- 6
01 · Workflow
Reporting
The numbers everyone asks for, gathered from the systems that hold them.
KPI digest
Posts the handful of metrics leadership watches, with the change since last week and a line on why.
Looker
Exceptions alert
Watches for anything outside its normal range, such as a stuck queue or missed SLA, and tells the owner.
Zendesk
Teams
Capacity report
Compares each team's capacity with its workload from time tracking and project plans, and flags overloaded teams.
Harvest
Asana
Incident write-ups
Writes up each operational incident: timeline, impact, cause and actions, from the incident channel.
Notion
Monthly ops review pack
Drafts the monthly operations review from the weekly reports, KPIs and incidents.
Google Slides
Ops questions
Answers "how many" and "how long" questions from the systems that hold the data, showing its working.
Metabase
02 · Workflow
Vendors & procurement
Knowing what you buy, from whom, on what terms, and when it renews.
Supplier onboarding
Collects a new supplier's documents, insurance, security answers and bank details, and checks they're complete.
Typeform
Google Drive
Quote comparisons
Puts supplier quotes side by side on price, terms and scope, and notes what's missing from each.
Outlook
Excel
PO raising
Drafts purchase orders from approved requests and routes them to the right budget holder.
Sage Intacct
Contract summaries
Summarises a new or renewing contract: term, price, notice, auto-renewal, liability and anything unusual.
DocuSign
Contract renewal radar
Lists contracts renewing in the next 90 days with notice periods, owners and spend.
Supplier reviews
Pulls delivery, SLA and spend data for key suppliers into a quarterly review note.
Spend by supplier
Groups spend by supplier and category and spots overlapping tools and chances to consolidate.
Xero
Vendor monitoring
Keeps the vendor list current and flags changes worth knowing about, such as a new owner or a price change.
Gmail
03 · Workflow
Processes & documentation
Writing down how things work, and keeping it true.
Process maps
Writes up how a process runs today as steps with owners, tools and hand-offs, from interviews and existing docs.
Google Docs
SOP drafting
Turns a recorded walkthrough or a thread into a step-by-step procedure in your template.
"How do we…" answers
Answers questions about how things are done from your procedures, linking the one it used.
Confluence
Process change log
Records what changed in a process, when and why, from approved change requests.
SOP review reminders
Asks owners to confirm each procedure is still right on its review date, and flags the stale ones.
Handoff notes
Writes a handover from a person's open tickets, docs and threads when they move role or go on leave.
04 · Workflow
Projects
Keeping projects moving without a person spending their week chasing updates.
Project kickoff pack
Sets up the project space, timeline and RACI from the approved brief.
Status chasing
Asks each owner for their update in their own channel and writes up the replies.
Meeting actions
Captures actions from meeting notes, assigns them and chases them before the next meeting.
Slipping milestone alerts
Spots tasks and milestones slipping against the plan and tells the owner what depends on them.
Risk log upkeep
Keeps the project risk log current from meeting notes and tickets, and flags risks with no owner.
Steering updates
Drafts the steering group update from status, risks, decisions needed and budget.
Project closure reports
Drafts the closure report with outcomes, budget against plan and lessons learned.
05 · Workflow
Internal requests
The everyday asks that land on ops, sorted and moving within minutes.
IT request triage
Reads incoming IT requests, categorises them, answers the simple ones and routes the rest.
Jira Service Management
Access requests
Collects an access request, checks it with the system owner and logs the approval.
Okta
Software requests
Checks a requested tool against what you already pay for and the approved list before it goes to IT.
Equipment register
Keeps the laptop and equipment register current from orders, starters, leavers and returns.
Facilities requests
Logs office and facilities requests and sends them to the right person or supplier.
Google Forms
Visitors and rooms
Registers visitors, books desks and meeting rooms, and sends arrival details.
Envoy
Google Calendar
Travel requests
Collects travel requests, checks them against policy and prepares options for the person who books.
06 · Workflow
Compliance & risk
The evidence, registers and renewals that keep the business audit-ready, gathered as you go rather than in a panic.
Audit evidence collection
Gathers evidence for ISO 27001 or SOC 2 controls from your systems and files it against each control.
Drata
Policy attestations
Sends staff the policies they must read, tracks acknowledgements and chases the outstanding ones.
BambooHR
Risk register upkeep
Asks risk owners to review their risks, updates the register and flags overdue actions.
Data access requests (DSARs)
Logs a subject access request, finds the person's records across your systems and tracks the one-month deadline.
Insurance renewal prep
Gathers headcount, revenue, claims and security answers for the insurance renewal questionnaire.
- Xero
Licence and certificate tracker
Tracks licences, certificates and registrations, and reminds owners before they expire.
No sub-agents match . Discovery finds the jobs your team actually does, so yours will likely include ones not listed here.
Examples of what discovery typically turns into. Your library is built from the work your own team does, so names, triggers and connectors will differ.
How a library agent becomes yours
From the way your team works today to an agent in the vault.
01 · Discover
We find who does this work today.
Read-only access to your tools' audit logs shows where AI is already doing operations work, and who is behind it. Nothing is installed on laptops.
02 · Interview
A short interview with the person.
They talk or type through how the job runs today. The output is a written spec: trigger, steps, tools, data and owner.
03 · Vault
Tested, approved, live in the vault.
The sub-agent is test-run on real data, its owner approves it, and it joins the Ops agent under the vault's controls.
People ask the parent agent where they already work, in Slack, Teams, Claude or ChatGPT: @Ops agent send me this week's exceptions before the leadership call
Controls
The controls operations leaders ask about first.
Every sub-agent runs in the agent vault, with an activity log of every run, versions that need approval, and run history kept for 30 days.
- One view of every agent running. See each sub-agent's owner, schedule, success rate and cost in the vault, and pause any one with a toggle.
- It keeps running when people move on. Agents run on company connectors with named owners, so a leaver's best shortcut stays with the team.
- Broken agents are flagged. Agents are watched while they run; when one breaks or a connector disconnects, it's marked down and its owners are asked to fix it.
FAQ
Questions from operations teams.
Is this a fixed set of agents we switch on?+
No. These are examples of what discovery typically finds in operations. Your library is built from the work your own team already does, through short interviews with the people who do it.
Who owns an ops agent?+
Each sub-agent has named owners, people who can change it and people who can use it. Owners approve new versions before they run.
What happens when a tool it uses changes?+
If a connector disconnects or a run fails, the agent is marked down and its owners are asked in Slack to fix it. The last approved version keeps its history.
Keep reading
Related.
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